Challenge
An international manufacturing group with operations across Europe had experienced a ransomware incident that shut down production for 3 days. With a small IT team and no dedicated security staff, they needed an outsourced security operations capability that understood both IT and industrial environments.
Approach
Crimson7 deployed a managed security service tailored to manufacturing environments:
- Onboarded the client's IT and OT environments into our monitoring platform
- Deployed endpoint detection across workstations, servers, and HMI systems
- Established incident response playbooks specific to manufacturing operations
- Provided monthly threat intelligence briefings focused on manufacturing sector threats
Results
The managed security service was fully operational within 4 weeks. Three months into the engagement, the team detected and contained a ransomware attempt within 23 minutes, preventing any production impact. Overall incident response time improved by 85% compared to the client's previous capabilities.